FAQs
❓ Frequently Asked Questions
1. You sell out so fast — how can I make sure I don’t miss out?
These items are handmade by me, and many products are launched and restocked with limited inventory.
To make sure you don’t miss a drop, I recommend following the store and checking back often, as items can sell out quickly.
2. How long does it take for my item to ship?
Please refer to the shipping time estimate listed in the product description of the item you ordered.
Orders typically take 7–10 business days to ship depending on the item.
Please note:
- This does not include weekends or holidays
- Processing time does not start until the next business day if ordered on a weekend
- Since I am the only one on my team, I take time to ensure every order is made correctly and meets quality standards
Once your package leaves my hands, I am no longer able to control shipping carrier delivery times.
3. My tracking number says “Shipping label created – UPS waiting item.” What does that mean?
This means a shipping label has been created for your order, but:
- Your item may still be with me awaiting pickup, or
- UPS has picked up your package but has not scanned it into their system yet
Unfortunately, I cannot control when carriers scan packages after pickup.
4. I made an error on my shipping address when I placed my order. How do I fix it?
Please use the Contact Me form on the website so I can correct it for you.
⚠️ Do NOT send corrections via Instagram messages, as those can be missed and I cannot match social media names with order details.
5. I forgot to use my discount code at checkout. Can you add it for me?
Unfortunately, once checkout is completed, I cannot apply discount codes retroactively. I apologize for the inconvenience.
6. Can I cancel my order?
Once an order has been placed, changes or cancellations cannot be made.
Many items are custom-made, which means they cannot be restocked or resold to another customer.