Returns and Exchange
🔄 Returns & Exchanges
Returns
Because all items are handmade and made to order, we do not accept returns.
Each item is carefully created specifically for your order, so we are unable to restock or resell returned products.
Exchanges
We only offer exchanges in certain situations, such as:
- You received the wrong item
- Your item arrived damaged or defective
If this happens, please contact us within 5 days of delivery with:
- Your order number
- A clear photo of the issue
We will review your request and work with you to resolve it as quickly as possible.
Important Notes
- We do not accept exchanges for sizing issues or change of mind
- Items must be unused and in original condition for any exchange approval
- We are not responsible for delays or damage caused by shipping carriers after the item has left our hands
Contact
Please use the Contact page on the website for all return/exchange requests.
Do not contact through social media, as messages may be missed.