Shipping policy

🚚 Shipping Policy

Processing Time

All items are handmade and made to order, which means each order requires processing time before shipping.

Orders typically take 7–10 business days to process and ship.

Please note:

  • Processing time does not include weekends or holidays
  • Processing begins the next business day after your order is placed if ordered on a weekend or holiday
  • Every item is carefully made and checked to ensure quality before shipping


Shipping Time

Once your order has been shipped, delivery time will depend on the shipping carrier.

Please keep in mind:

  • Delivery times vary depending on your location
  • Delays from the shipping carrier are out of our control
  • You will receive tracking information once your order has been shipped


Tracking Information

Once your order ships, you will receive a tracking number.

If your tracking says:
“Shipping label created – waiting for item”
This means your label has been made, but the package has not yet been scanned by the carrier or is still in transit to the carrier.


Important Notes

  • We are not responsible for delays caused by shipping carriers, weather, or holidays
  • Once the package leaves our hands, we cannot control shipping speed or delivery time
  • Please ensure your shipping address is correct before placing your order


Lost or Delayed Packages

If your package is delayed or appears lost, please contact the shipping carrier first using your tracking number.
If further help is needed, you can contact us through the website contact form.


Contact

For any shipping questions or concerns, please use the Contact page on the website.
Please do not message via social media, as messages may be missed.